Roland DG’s Better Business Experience Day was held on September 16 and has been hailed as a success.
Existing and potential Roland DG customers were invited to enjoy a learning, advice and experiences at the Roland DG Creative Centre, where Roland’s partners Corel, Vivid Laminating, Lightbar, Adventa and Tecna UK shared their knowledge and skills.
In addition to the expert sessions run by the partners, Roland’s own RolandCare clinics, offering expertise on machine maintenance, and the Roland DG Academy Intermediate Digital Print class, run by Joe Wigzell, academy and creative centre manager, both proved popular.
Rob Goleniowski, sales support manager, says: “We had a fantastic turnout for our Experience Day, and we couldn’t be happier with how it has gone. We’ve seen customers travel from all over the UK – even as far as Cumbria – to be with us on the day, and we’ve made sure it’s been worth their while with a full roster of involving, informative sessions as well as so many experts from the industry being on hand.
“After seeing how worthwhile the event has been to our end users, we’ll definitely be connecting with them more in the future. At Roland DG, customer care doesn’t end after the purchase of the machine – we’re there every step of the way.”
After a successful trial day, Roland DG plans to expand upon the Better Business Experience Day in the coming year, offering even more knowledge and expertise through both Roland DG staff and industry partners.