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Prestige Leisure: Dedicated to customer support
Prestige Leisure are renowned for their high levels of customer service and have stepped up a gear to support customers at this time of financial uncertainty.
Published:  31 July, 2009

Prestige Leisure is renowned for its unrivalled levels of customer support. And in the current financial climate, Prestige will be pushing the boundaries, concentrating on the following key areas:

  • Massive inventories, including new products and online stock availability
  • New computer system and website support services
  • Sales and marketing support

1. New products

Prestige Leisure introduced a few new products in July 2009.

At the P&P 2009 exhibition in March, Just Hoods by AWDis asked customers what they would like to see added to their range.

Just Hoods took this on board and have introduced the JH003 Varsity Hoodie which has a double fabric contrast hood inner and flat lace drawcords. Special features on this hood are earphone loops and hidden cord feed opening. This hood is available in 12 contrast colourways and is an ideal product to sell into colleges and universities. Leavers hoodies are a massive market and Just Hoods give decorators a great opportunity to tap into this market.

Gildan have introduced a new sweatshirt mid year, the GD56 Adult Crew Neck Sweatshirt. This 50% cotton 50% polyester fleece sweat is available in a massive 26 colours! This sweat has an Air Jet Spun Yarn for a softer feel and no pill and is quarter-turned to eliminate centre crease.

Prestige have also added three new Dickies products mid year, the WD004 Redhawk Tabard, WD125 Baselayer Thermal Long Johns and WD300 Eisenhower Pro Kevlar Multi-Pocket Trousers.

The WD300 trousers are a contemporary work trouser which use Kevlar and Cordura fabric to provide exceptional strength, designed to work just as hard as you do!

Skinnifit have added the size XXL to 2 of their best selling products, the ST101 Modern Essential T and the ST16 Tank.

2. EZ Trans papers added mid year

Prestige Leisure have added a new brand mid year EZTrans, the UK's newest supplier of transfer paper for inkjet and laserjet printers.

EZTrans' comprehensive range of easy-to-use transfer papers offer printers the ability to decorate a huge range of items from ceramics to t-shirts!

EZTrans have clear and concise instructions of use for all of their products and offer a superb support package including regular posts on their website for best methods and practices, technical hints and tips and answers to many frequently asked questions. Moreover, they work with any printer unlike some of their competitors.

EZTrans are very proud of their ‘green' credentials. They have taken the utmost care to ensure they are producing product in the most environmentally friendly way using sustainably managed forests, renewable energy, being accountable for their carbon footprint and ensuring paper mills are independently and at random inspected by the FSC.

Prestige are more than sure they can fulfill all your transfer paper requirements Inkjet or Laserjet.

To order your free paper samples today please email marketing@prestigeleisure.com.

3. Online stock

Prestige Leisure are pleased to announce the introduction of a new facility which allows customers to check stock levels via their website www.prestigeleisure.com.

Customers can log on and register to gain access to stock levels as well as pricing. However, please note these stock figures do not reflect the availability from suppliers so please contact the Customer Service team with any urgent stock enquiries.

Prestige are renowned for going that extra mile and will always try and source stock for their customers.

4. Ireland deliveries

Prestige are supporting customers in Ireland by offering a NEXT DAY SERVICE to Northern Ireland and Dublin at absolutely no extra cost to their customers. This has proved to be extremely successful with many customers finding this service a much needed addition.

5. New internal computer system

Considerable investment has been made in a new computer system which allows Prestige to provide a quicker and even more reliable service including new and improved documentation and website integration which will include online ordering. We will issue regular updates to keep you up-to-date on developments.

6. Customer websites

This is proving to be a huge growth area for Prestige Leisure at this time. Websites are an extremely cost effective way for decorators to show the product they can supply to the end users.

With the link to Prestige Leisure online catalogue you never need to worry about updating new and discontinued product, colours or sizes - Prestige will look after this for you.

7. Sales and marketing support

Prestige Leisure's sales and marketing department are on hand to help grow your business by supporting customers with sampling campaigns, e-campaigns, arranging brand visits and marketing materials.

For further information on any of the above please contact Prestige Leisure on 0800 652 1234; fax 0800 652 1244; email sales@prestigeleisure.com; www.prestigeleisure.com







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